Refund Policy
1. Refund Eligibility
1.1. Refunds may be considered under the following circumstances:
The client is dissatisfied with the quality of the service provided.
The service was not provided due to unforeseen circumstances or practitioner unavailability.
The client has experienced an adverse reaction during the session.
1.2. Refunds will not be provided under the following circumstances:
The client fails to attend a scheduled session without providing prior notice.
The client terminates the session prematurely for reasons unrelated to service quality or practitioner conduct.
The client requests a refund after the completion of the session without valid reasons.
2. Refund Process
2.1. To request a refund, the client must contact the Company within [number] days of the session date, providing details of the issue and reasons for the refund request.
2.2. Refund requests will be reviewed on a case-by-case basis by the Company.
2.3. If a refund is approved, the Company will process the refund within [number] days using the original method of payment.
3. Partial Refunds
3.1. In some cases, partial refunds may be offered based on the extent of dissatisfaction or the portion of the service that was completed.
3.2. The amount of the partial refund will be determined at the discretion of the Company.
4. No-Show Policy
4.1. Clients who fail to attend a scheduled session without providing prior notice will not be eligible for a refund.
4.2. To avoid being considered a no-show, clients must provide at least [number] hours' notice of cancellation or rescheduling.
5. Session Rescheduling
5.1. If a client wishes to reschedule a session, they must provide at least [number] hours' notice to avoid being considered a no-show.
5.2. Sessions can be rescheduled based on practitioner availability and mutual agreement between the client and the Company.
6. Contact Us
If you have any questions or concerns about our refund policy, please contact us at [Your Contact Information].