Terms and conditions

Terms and Conditions for Massage, Reiki, and Meditation Services

1. Scope of Services

  • These terms and conditions ("Terms") govern your use of the massage, meditation, and Reiki services provided by Anqa Holistic Healing ("the Company"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our services.

  • We offer massage, reiki, meditation, kinesiology and wellness coaching services aimed at promoting relaxation, stress relief, and overall well-being.

  • Our services are not a substitute for medical treatment. Clients with serious medical conditions should consult their healthcare provider before booking a session.

  • The therapist will discuss treatment goals and expectations with you to establish realistic objectives for treatment sessions.

2. Booking and Cancellation Policy

  • Appointments can be booked via phone, email, or through our online booking system.

  • Each service may be booked separately or combined as desired, as agreed upon between you and the therapist.

  • Clients must provide at least 24 hours' notice for cancellations. Failure to do so may result in a cancellation fee.

  • You may cancel or reschedule treatments by providing advance notice to the Company as per our cancellation policy.

  • Reiki treatments are “Hands on Reiki” and requires you to be fully clothed lying down. (sitting down in a chair if you have difficulty lying.)

  • Massage: All Massages require you to be dressed down to modest fitting underwear. I operate a professional service: Male clients MUST go through the consultation route prior to their first booking.

    3. Health and Safety

  • Clients must disclose any relevant medical conditions, injuries, or allergies before the session.

  • We reserve the right to refuse service to anyone with contraindications that may endanger their health or safety.

  • Clients understand that Reiki is a complementary healing modality and is not a substitute for medical or psychological treatment.

  • You understand that Reiki is a holistic practice that works on physical, emotional, mental, and spiritual levels, but it may not achieve desired outcomes in all cases.

4. Consent

  • Clients must provide informed consent before the session begins.

  • Consent may be withdrawn at any time during the session, and the session will be terminated immediately upon request.

5. Code of Conduct

  • Our therapists maintain a professional demeanor at all times.

  • Inappropriate behavior or requests will not be tolerated and will result in immediate termination of the session, with full payment still required.

  • You agree to conduct yourself in a respectful and appropriate manner during therapy sessions.

  • Harassment, threatening behavior, or any form of misconduct will not be tolerated.

  • The Company reserves the right to terminate therapy services if deemed necessary.

6. Confidentiality

  • We respect client confidentiality and will not disclose any personal information without consent, except as required by law or necessary to prevent harm to yourself or others.

7. Payment

  • Payment is due at the time of service as per the Company's fee schedule unless otherwise agreed upon.

  • We accept cash, credit/debit cards, and other agreed-upon forms of payment.

8. Liability

  • We are not liable for any injuries, damages, or losses incurred during or as a result of the session, except in cases of proven negligence.

  • Clients participate in sessions at their own risk.

9. Feedback

  • We welcome feedback from clients to improve our services. Please feel free to share your comments or concerns with us.

10. Amendments

  • We reserve the right to amend these terms and conditions at any time. Updated terms will be communicated to clients in a timely manner.

  • Your continued use of our services after any changes to these Terms constitutes acceptance of the modified Terms.

11. Governing Law

  • These terms and conditions are governed by the laws of England and Wales. Any disputes shall be resolved in accordance with these laws.

By booking a session with us, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.

Contact Us

If you have any questions or concerns about these Terms, please contact us at jule66@me.com.